Billing, answered
The questions we get most about hourly metering, terms and what is included. Anything else — the support team is a ticket away.
How is hourly billing calculated?
Each resource has a monthly list price. We divide it by 730 (the average hours in a month) to get the hourly rate, and meter every running VM per started hour. A VM that runs the full month on hourly billing costs exactly the list price.
What does the monthly plan discount apply to?
Choosing a monthly plan instead of hourly takes 30% off the list price for that VM. Quarterly, 6, 12, 24 and 36-month terms then take a further 5%, 10%, 20%, 30% or 50% off that monthly plan price.
Can I pay in US dollars?
Yes. Use the ₹ / $ switch in the menu to see prices in dollars. USD accounts are invoiced from a USD price list; Indian customers are billed in rupees with GST.
What is included at no charge?
One IPv4 address, a 1 Gbps port, Cloudflare Magic Transit DDoS protection, one snapshot per VM, the panel and API, VNC console, and inbound traffic. Outbound traffic has a fair-use allowance per plan.
How are S3 Advance requests billed?
Every 100 GB block includes 50,000 PUT and GET requests per month. Beyond that, requests are ₹5 per 1,000. Transfer between your VMs and buckets inside our network is free.
Do I pay for a stopped VM?
On hourly billing, a stopped VM is billed for its NVMe disk and reserved IP only. Plans on a term are prepaid, so stopping does not change the charge.
Can I resize a VM mid-term?
Yes. Upgrades are charged pro-rata for the remaining term at the same discount. Downgrades take effect at the next renewal.
Are taxes included?
Prices are exclusive of GST. GST at 18% is added on the invoice for Indian customers; a GSTIN on your account lets you claim input credit.
Can I switch from hourly to a term later?
Any time. Converting an hourly VM to a monthly or longer plan keeps the VM, its IP and its disk — only the billing changes from the next hour.
What happens at the end of a term?
The VM renews on the same term at the then-current price unless you cancel before the renewal date. We email a reminder 14 days ahead.
Do you offer refunds?
Hourly usage is billed in arrears, so there is nothing to refund. Term plans can be cancelled within 72 hours of the first purchase for a full refund.
Which regions can I deploy in?
Noida today. Mumbai and Chennai are coming soon at the same price; you will be able to move a VM between regions with a snapshot.
Is there a free trial?
Every new account starts with a free welcome credit already in its wallet — enough to run a small VM for a few days on hourly billing and see the panel, the network and the speed for yourself. Complete the quick eKYC verification, deploy, and it is spent before a rupee of your own. The credit is promotional: it can be used on any service but not withdrawn as cash.
Is DDoS protection included or an add-on?
Included on every plan. Our whole network is announced through Cloudflare Magic Transit, so volumetric attacks are scrubbed before they reach the datacentre. There is no per-IP add-on and no "premium protection" tier — see the DDoS protection page.
Will I get a GST tax invoice with my GSTIN on it?
Yes. Every paid order produces a GST tax invoice with your GSTIN, SAC code and CGST/SGST or IGST split, so your business can claim input tax credit. Prices are in rupees; there is no forex markup. See the GST billing page.
Do you serve customers outside Delhi NCR?
Yes — customers in Mumbai, Pune, Bengaluru, Hyderabad, Chennai, Kolkata, Ahmedabad and 50+ Indian cities run on the Noida region today. Because we peer at Indian internet exchanges, traffic to Indian ISPs stays domestic and short. See the Locations page for typical latency by city.
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Custom sizes, reseller pricing, migrations from another provider — tell us what you are running and we will size it.
+91 99999 97462
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+91 99999 97462
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[email protected]
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D-62, Phase 2
Sector 80
Noida, Uttar Pradesh 201305
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Hourly, no commitment. Upgrade to a term whenever it makes sense. Every new account starts with ₹200 of free credit.