Billing, answered
The questions we get most about hourly metering, terms and what is included. Anything else — the support team is a ticket away.
How is hourly billing calculated?
Each resource has a monthly list price. We divide it by 730 (the average hours in a month) to get the hourly rate, and meter every running VM per started hour. A VM that runs the full month on hourly billing costs exactly the list price. Each hour is counted to a fraction of a paisa (or a cent in USD) and the usage for the month is rounded once, on the total, never hour by hour.
Are prices inclusive of GST?
No. Every price on this site is shown before GST; 18% GST is added at checkout and on the invoice for Indian customers. A GSTIN on your account lets your business claim it back as input credit; customers outside India are invoiced from the USD price list as zero-rated exports.
Is there a minimum billing period?
Hourly servers are billed per started hour, with a minimum of 1 hour from the moment the server is built; past that you pay only for the hours the server actually ran, and the panel shows the amount before you confirm. Monthly and longer plans are billed for the term instead — cancel early and the unused part comes back as wallet credit.
Does BookMyHost sell dedicated servers?
No. BookMyHost does not sell physical dedicated servers. It sells dedicated VMs: KVM virtual machines whose vCPU and RAM are reserved for that one VM and never overcommitted, on NVMe storage, billed hourly or on a term. Customers who need their own IP subnet or a BGP session alongside their servers can ask for a quotation.
Does BookMyHost rent GPU servers?
No. BookMyHost does not rent GPU servers or GPU instances. For AI it sells inference through its model-as-a-service API: an OpenAI-compatible endpoint at api.bookmyhost.com/v1 for open-weight language, image and speech models, billed per token in rupees. You pay for the tokens you use rather than for GPU hours that sit idle, which usually costs less than renting a GPU.
What does the monthly plan discount apply to?
Choosing a monthly plan instead of hourly takes 30% off the list price for that VM. Quarterly, 6, 12, 24 and 36-month terms then take a further 5%, 10%, 20%, 30% or 50% off that monthly plan price.
Can I pay in US dollars?
Yes. Use the ₹ / $ switch in the menu to see prices in dollars. USD accounts are invoiced from a USD price list; Indian customers are billed in rupees with GST.
What is included at no charge?
One IPv4 address, a 1 Gbps port, Cloudflare Magic Transit DDoS protection, one snapshot per VM, the panel and API, VNC console, and inbound traffic. Outbound traffic has a fair-use allowance per plan.
How are S3 Advance requests billed?
Every 100 GB block includes 50,000 requests per month, shared by uploads and downloads. Beyond that, requests are ₹0.20 per 1,000 uploads (PUT) and ₹0.02 per 1,000 downloads (GET). Transfer between your VMs and buckets inside our network is free.
Do I pay for a stopped VM?
On hourly billing, a stopped VM is billed for its NVMe disk only; the public IP costs nothing — for the smallest server that is ₹0.11 per hour powered off, against ₹0.92 per hour running (plus GST). The lower rate applies to every clock hour the VM is off for the whole hour. Plans on a term are prepaid, so stopping does not change the charge. With Reserve IP on, a stopped VM also pays ₹0.50 per hour to keep its IP.
Does my IP address stay the same when I stop and start the VM?
Yes, as long as you use the server. The public IPv4 is free whether the VM is running or stopped, and power off, power on, reboot or resize all keep the same address. A VM left powered off for 3 days in a row on hourly billing gives its IP back to the pool: we warn you by email and WhatsApp after 2 days, and again before the release. Starting the server later gives it the same IP if that address is still free, otherwise a new one. To keep the IP however long the server is off, turn on Reserve IP on the server page: it costs ₹0.50 per hour while stopped and nothing while running. Monthly and longer plans keep their IP for the whole paid term. Deleting the VM releases the IP.
How do I know my wallet is running low?
We work out how long your balance lasts at what your hourly servers cost right now, and email and WhatsApp you at about 3 days, 1 day and 6 hours left; the last notice goes at any hour. The panel shows the time left on the Billing page and a red strip on every page in the last day. You can also set your own amount under Billing ("Also warn me below"). Top up before the balance reaches zero to keep hourly servers running. When the balance reaches zero, hourly servers stop at once (their data is kept) and start again automatically within minutes of a top-up. Monthly and longer plans are prepaid and keep running.
Do outbound API calls leave from my VM's own public IP?
Yes. Each VM has its dedicated Indian public IPv4 directly on its network interface — no NAT and no shared gateway — so outbound HTTPS and API requests originate from that address. That makes it suitable for broker, bank and payment APIs that whitelist a static IP. Check it from the VM with "curl -4 https://ifconfig.me", and our support team will confirm the source address from the network side on request.
Can I run an API gateway, proxy or VPN on my server?
Yes, for your own applications and server-to-server traffic: reverse proxies, API gateways, WireGuard/OpenVPN and similar secure tunnels are all fine, and outbound HTTPS is not restricted. What is not allowed is in our terms: open proxies for the public, spam, scanning or attacking other networks, spoofing source addresses, or reselling raw capacity without our written consent.
Can the welcome credit pay for an hourly server?
Yes. The welcome credit is added to your wallet once your eKYC is complete, and it pays for anything the wallet pays for — including hourly running time and the powered-off disk charge and Reserve IP — with no minimum deposit needed first. When it runs out, top up from ₹100. Hourly servers stop when the wallet reaches zero, so top up before it does. It is promotional, so it cannot be withdrawn or refunded as cash, and each person receives it once.
What if I cancel a monthly or yearly plan early?
You get the unused part back. Cancel before the period ends and we credit the remainder to your wallet in full, prorated to the second, with a GST credit note against the invoice that paid for it. The panel shows the exact amount before you confirm. The credit is wallet credit — spendable on anything here, not paid back to a card or bank. Hourly servers are metered per hour, so stopping one just stops the charge and there is nothing left to return.
Can I resize a VM mid-term?
Yes, and vCPU, RAM and disk can each be changed on their own. The rest of the paid term is settled at once, pro rata at the same discount: an upgrade is charged from your wallet (if the wallet is short it waits up to 72 hours and applies by itself after a top-up), a downgrade is credited to your wallet. Disks can grow but never shrink. The server restarts once.
Can I switch from hourly to a term later?
Any time. Converting an hourly VM to a monthly or longer plan keeps the VM, its IP and its disk — only the billing changes from the next hour.
What happens at the end of a term?
The VM renews on the same term at the then-current price unless you cancel before the renewal date. We email a reminder 14 days ahead.
Do plan prices change when the rate card changes?
Listed plan prices follow the rate card: when the price of a vCPU, a GB of RAM, a GB of NVMe or an IPv4 changes, every plan built from them moves with it. A server you already run keeps its current price until its next renewal (for hourly servers, until the start of the next calendar month) and renews at the new price after that; we email you the old and new price before it changes.
Do you offer refunds?
Yes. Your first order carries a money-back guarantee: ask within the guarantee window and the full amount of that order goes back to the original payment method, with no gateway fee deducted. It covers every cloud server, VPS and managed Kubernetes plan on any term, including hourly; S3, AI API tokens, app hosting and Tally are not included. After that, hourly usage is billed in arrears (nothing to refund) and the unused part of a term converts to wallet credit when you cancel. Details on the money-back guarantee page.
Which regions can I deploy in?
Noida today. Mumbai and Chennai are coming soon at the same price; you will be able to move a VM between regions with a snapshot.
Is there a free trial?
Every new account gets a free welcome credit in its wallet as soon as the quick eKYC verification is complete — enough to run a small VM for a few days on hourly billing and see the panel, the network and the speed for yourself. Deploy, and it is spent before a rupee of your own. The credit is promotional: it can be used on any service but not withdrawn as cash.
Is DDoS protection included or an add-on?
Included on every plan. Our whole network is announced through Cloudflare Magic Transit, so volumetric attacks are scrubbed before they reach the datacentre. There is no per-IP add-on and no "premium protection" tier — see the DDoS protection page.
Will I get a GST tax invoice with my GSTIN on it?
Yes. Every paid order produces a GST tax invoice with your GSTIN, SAC code and CGST/SGST or IGST split, so your business can claim input tax credit. Prices are in rupees; there is no forex markup. See the GST billing page.
Do you serve customers outside Delhi NCR?
Yes — customers in Mumbai, Pune, Bengaluru, Hyderabad, Chennai, Kolkata, Ahmedabad and 50+ Indian cities run on the Noida region today. Because we peer at Indian internet exchanges, traffic to Indian ISPs stays domestic and short. See the Locations page for typical latency by city.
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