Terms of service · BookMyHost Cloud

Last updated: 24 September 2026

These terms are an agreement between you and BLAZING BULLET PRIVATE LIMITED (CIN U62099UP2023PTC188174, GSTIN 09AALCB8905B1ZO), D-62, Phase 2, Sector 80, Noida, Uttar Pradesh 201305, India ("we", "us", the "Company"), operating the cloud services portal "BookMyHost". By creating an account or using any service you accept these terms.

1. Eligibility and account registration

You must be at least 18 years old and legally capable of entering a contract.
All registration, billing and GST information you provide must be accurate and kept current.
Identity verification (KYC) is mandatory before services are provisioned. Indian customers verify via email plus Aadhaar/DigiLocker (individuals) or GSTIN (businesses); international customers verify via email plus a government-issued identity document. We may refuse or revoke service where verification fails or appears fraudulent.
You are responsible for safeguarding your credentials, enabling available protections (such as two-factor authentication), and for all activity under your account, including activity by team members you invite.

2. The services

We provide self-service cloud infrastructure: virtual compute, S3-compatible object storage, and AI model access ("MaaS"), each as described on the order page at the time of purchase. Services are unmanaged infrastructure: we operate the platform up to the boundary of your virtual machine, bucket or API key; the operating system, applications and data inside them are your responsibility.

Service level: we target 99.5% monthly network and host availability per service, excluding scheduled maintenance (announced in advance where practicable) and events outside our reasonable control. Your sole remedy for missing the target is a service credit of one day's fees for that service per full hour of qualifying downtime, capped at 50% of that service's monthly fee, claimed within 30 days.

3. Billing, taxes and payment

Prepaid wallet. Services draw from your wallet balance. Top-ups are acknowledged with a proforma receipt; a GST tax invoice is issued for consumed services. Wallet credit is not transferable between accounts.
Metering. Hourly services are metered per allocated hour (part-hours round up), with a minimum of one hour from the moment the service is provisioned. Where a minimum term is shown on the order page before you confirm, those hours are payable in full: if you deploy and terminate inside that term the bill is still the full term, charged once on termination, and beyond it you pay only for the hours the service ran. A stopped (powered-off) hourly server continues to be charged for its disk until it is deleted. Its public IP address is not charged, running or stopped. Cycle services (monthly and longer) renew automatically until cancelled.
GST. Prices exclude GST unless stated. Indian customers are charged CGST/SGST or IGST as applicable; supplies to customers outside India are zero-rated exports. Providing a wrong or lapsed GSTIN is your responsibility.
Non-payment. When your wallet cannot cover due charges: services enter a grace period, are then suspended, and are terminated (with data deletion) if the balance is not restored within the notified window. An overdue invoice may attract a one-time late fee.
Cancellation credit. Cancel a monthly or longer service before its paid period ends and the unused part of that period is credited to your wallet in full, prorated to the second, with a GST credit note against the invoice that paid for it. Hourly services are metered per allocated hour and are not prepaid, so nothing is returned; any unused hours of a minimum term shown at order remain payable. Cancellation credit is issued as wallet credit only: it is spendable on anything on the platform and is not paid back to a card, bank account or other payment method.
Refunds. Unused wallet balance that you funded by payment is refundable on written request to the original payment method, less payment-gateway charges. Consumed or metered usage, promotional credit, and cancellation credit are not payable in money. Any refund against a tax invoice is issued with a credit note.

Welcome credit

The offer. Where BookMyHost offers a welcome credit, a new account receives ₹200 of promotional wallet credit once its identity verification (KYC) is complete, and not before: an account that has not completed KYC gets no welcome credit; for some campaigns, such as verified Google Ads signups, the amount is ₹500. An advertisement click that cannot be verified receives the standard amount, and a higher amount may be granted after review. The credit is given once per person or business, whichever account it is on.
Promotional credit only. The welcome credit is not money: it is spent before your own balance, is never paid out as cash or refunded to a payment method, is not transferable between accounts, and carries no GST because nothing is paid for it.
Validity. The credit is valid for 15 days: it expires at 8 pm IST on the 15th day after it was granted, and whatever is unspent at that moment is removed from the wallet. Once, in the last 5 days, you may extend it by another 15 days from your control panel; the balance stays the same. Expiry does not affect your paid balance or your services.
Changes. BookMyHost may change the amount, validity or eligibility, or end the offer, at any time; credit already granted keeps the terms shown when it was granted. Misuse (several accounts for one person or business, false details) voids the credit and may lead to account closure.

Recharge bonus

The offer. Where BookMyHost offers a "double your first recharge" bonus, the first wallet top-up of ₹500 or more paid through the payment gateway and captured is matched with promotional wallet credit of the same amount, up to ₹50,000, once per customer: the offer is one-time, so once you have received the bonus on an account it does not apply again, to that account or to another account of the same person or business. For an account billed in US dollars (top-ups by PayPal), the top-up is converted to rupees at BookMyHost's billing exchange rate to apply the ₹500 minimum and the ₹50,000 cap, and the bonus is credited in US dollars. Every account that has never received the bonus is eligible, whenever it was opened, with or without a promo code; BookMyHost may limit or end the offer as set out under Changes below.
Promotional credit only. The bonus is not money: it is spent before your own balance, is never paid out as cash or refunded to a payment method, is not transferable between accounts, and carries no GST because nothing is paid for it. A refund of the top-up that earned it withdraws the bonus in the same amount.
Validity. Bonus credit left unspent 120 days after it was granted is removed from the wallet. A chargeback, dispute or payment reversal on the top-up revokes the unspent bonus immediately and places the account on hold until the matter is settled.
Changes. BookMyHost may change the amounts, minimum, cap, validity period or eligibility, or end the offer, at any time without notice; bonus already credited keeps the terms shown when it was granted. Misuse (several accounts for one person or business, false details, or payment instruments you are not entitled to use) voids the bonus and may lead to account closure.

4. Acceptable use

You must not use the services to:

break any law of India or of the jurisdiction you operate from, or host content that is unlawful, defamatory, or infringes intellectual-property rights;
send unsolicited bulk mail, run phishing pages, distribute malware, or operate command-and-control infrastructure;
attack, scan or disrupt any network or system (including ours), spoof source addresses, or launch or facilitate denial-of-service attacks;
mine cryptocurrency, or resell raw capacity, except with our prior written consent;
host or transmit child sexual abuse material — this results in immediate termination and mandatory reporting to authorities.

We may suspend a service immediately where it is attacking others, is compromised, or exposes us to legal liability, and will notify you when we do. We cooperate with CERT-In and law-enforcement requests made under Indian law.

5. Your data, backups and compliance records

You own your content and data. We only access it to operate the platform, on your instruction, or as the law requires.
Backups are your responsibility unless you purchase a backup product. Terminated services and their data are deleted and are not recoverable.
As an Indian infrastructure provider we retain subscriber and KYC information for 5 years after account closure and system/access logs for 180 days, as directed by CERT-In — see the Privacy Policy.

6. Cancellation and termination

You may cancel any service immediately or at the end of its paid period from the panel. Cancelling an hourly service inside a minimum term shown at order charges the unused hours of that term, once. Cancelling a monthly or longer service immediately credits the unused remainder of the paid cycle to your wallet as set out in clause 3; cancelling at the period end uses the time you have already paid for and so credits nothing. The panel shows the exact amount before you confirm.
We may terminate for material breach of these terms, for non-payment as per clause 3, or on 30 days' notice if we discontinue a product.
Identity, billing and invoice records are retained after termination as required by law; everything else is deleted.

7. Liability

To the maximum extent permitted by law: the services are provided "as is"; we are not liable for indirect or consequential loss, loss of profit, or loss of data; and our total aggregate liability for any claim is limited to the fees you paid us for the affected service in the 3 months preceding the claim. Nothing limits liability that cannot be limited under Indian law.

8. General

These terms are governed by the laws of India; courts at Gautam Buddha Nagar, Uttar Pradesh have exclusive jurisdiction. We may update these terms with at least 15 days' notice by email or panel notification; continued use after the effective date is acceptance. If any clause is held invalid, the rest survive. Our failure to enforce a clause is not a waiver.

Questions: support@bookmyhost.com